PRIVACY POLICY

PRIVACY POLICY

ITK Solutions ("we", "our" or "us") operates the https://autogaragecrm.biz/ (Website) and the AutoGarage CRM (Mobile Application) (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, storage and disclosure of personal information when you use our Service and the choices you have associated with such personal information. When you provide us information, or avail our Service, you are deemed to have consented to the collection, storage, usage and disclosure of information in accordance with this Privacy Policy.

INFORMATION COLLECTED AND THE MODE OF COLLECTION

We collect various types of information to provide and improve our Service.

Types of Data Collected

Personal Information

While using our Service, we may ask you to provide us with certain personal information which may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, ZIP/Postal code, City, State, Country

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.

When you access the Service by or through a mobile device, Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track your activities with respect to your use of our Service.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies such as beacons, tags, and scripts are used to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

PURPOSES FOR USING INFORMATION

The purposes of using your information includes, but is not limited to the following:

  • Authenticate and provide access to the Service
  • Communicate with you
  • Provide customer care and support
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To detect, prevent and address technical issues
  • To monitor usage of the Service
  • Improve our Service

WHO WE SHARE THE INFORMATION WITH

We do not share or otherwise disclose the information collected by us to third parties without your prior specific consent. However, we may need to share your information with our employees, business partners, reselling partners and other third party service providers who are engaged by us in order to assist us in rendering our Service. Such sharing occurs only on a need-to-know basis and only with those who maintain appropriate confidentiality and security practices. We may also share the information with governmental agencies and other third parties in order to (i) comply with applicable laws, (ii) protect the rights and safety of our users, employees and general public, and (iii) to prevent fraud. We do not sell or trade the information collected by us with respect to your use of the Service.

CHOICE IN INFORMATION USE

You will be required to register for the Service by providing personal information. If you choose not to provide your personal information, we will be unable to provide you the Service. We provide you with the option of opting out from receiving mail from us; however, you will not be able to receive email notifications of new releases, upcoming events and changes to the Privacy Policy should you decide to opt-out of receiving all messages from itksolutions@zoho.com. In the event we decide to use your personal information for any purpose other than as stated in this Privacy Policy, we will offer you an effective way to opt out of the use of your personal information for those other purposes.

ACCESSING, UPDATING AND REMOVING PERSONAL INFORMATION

We provide you with access to your personal information. You may correct, update or remove any such personal information either by accessing your user account or by contacting our customer support services. We respond to all enquiries within 30 days.

MODIFICATIONS TO THE POLICY

We may update our Privacy Policy from time to time. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

INFORMATION SECURITY

We have appropriate administrative, technical and physical safeguards in place to prevent unauthorized access, use, alteration, disclosure or destruction of the information entrusted to us. If you have any concerns regarding the security of your data, we encourage you to write to us at itksolutions@zoho.com.

CONTACT US

If you have any questions about this Privacy Policy, please contact us by sending an email to itksolutions@zoho.com.